Key modules of the OWM suite include the following:
Scheduling
Scheduling module transforms the complex and time-consuming tasks of workforce scheduling into a synchronized,
well-managed and optimized process. Unlike other products that employ time-consuming manual techniques
or rules-based algorithms to generate simplistic schedules, FriarTuck’s breakthrough mathematical
techniques enable rapid optimization based on multiple complex factors.
These techniques assess millions of potential solutions to determine the single solution that is better
than any other based on the solution’s ability to meet particular objectives — the ‘optimal
solution’.
This module takes account simultaneously of critical factors such as staff skill mix, staff
shift bidding preferences, staff fatigue, staffing regulations, and process/staffing
needs. It is powered by FriarTuck’s award-winning optimization engine, FTSolverTM, enabling
extensive statistics on the quality of the generated schedules, facilities for amending schedules
after generation, and extensive consistency checks and reporting.
OWM's optimization engine provides consistency checks in real time to any changes made to
the schedule, pin pointing the effects of such changes, the resulting deficiencies, facilitating
what-if-analysis. The solver messages panel displays the scheduling issues that the solver
detected, highlighting the violations.
Data Collection
This module allows OWM collect labor data, staff preferences and business rules
from various employees. Automated data collection helps eliminate transcription
errors inherent in manual timesheet processes. This module can improve the
accuracy of employee information and labor data by engaging employees and
making them part of the solution.
Key features of the module includes:
- Allows users to view and edit information pertaining to
the specific particulars and qualifications that include name, staff type,
experience, skill level, language proficiency, etc. — used for the scheduling
process.
- Supports a unique point based shift bidding system to eliminate
favoritism and bias from the scheduling process. It empowers staff to
state their shift preferences using the bid points to their credit for each planning
period, and grants preferences fairly over months and years.
- Allows the manager
to specify how many staff members are needed in each shift of the scheduling period,
fine-grained to different designations, experience levels and shifts, even language
proficiency, to capture very detailed skill-mix demands.
- The electronic schedules
saved in the system are easily retrievable for the past planning periods ranging
5-7 years, to meet regulatory stipulations. They carry time and date stamps and the
system allows for audit trail. Tthus eliminates the need for maintaining cumbersome
paper based rosters.
Tracking
The tracking module allowst allows staff, managers and management to track
workforce related information effectively such as leaves, schedules, claims,
work hours and statutory holidays.
Labor Forecasting
This module determines
the size and the composition of the staff required to meet quality of service
targets based on staffing demand coupled with enterprise goals.
Key features
of the module includes:
- Equitable allocation of staffing resources
- Provides basis for
staff assignments
- Evaluate skill-mix requirements
- Automated
on-unit demand (patient, sales, etc) classification
- Standardization
of workload measurement
Reports and Analytics
This module allows OWM components to generate extensive statistical analysis and reports such as
coverage profile, preference fulfillment and desired/undesired shift patterns. The generated schedule
can be exported, or saved in various formats including XML, PDF, HTML and Excel. Such detailed statistical
analysis facilitates the management to take more informed decisions while making changes to their
scheduling practices, hiring, training, and other HR activities and better meeting the corporate
objectives.
Key features of
the module includes:
- Support various formats including XML, HTML and Excel.
- Extensive
analytics and reports
- Real-time data improves decision-making process
- Drill
down for accurate and insightful analysis
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