Management time is a crucial resource in every enterprise. Operations managers have a wide portfolio
of activities, including tactical and operational decisions, staff management and customer relations
management. However, in operations where complex workforce demands are met by highly specialized staff,
operations managers typically spend a significant part of their time with workforce-management-related
activities. For example, nurse managers in a hospital department routinely spend one third of their
time on activities related to managing their workforce.
OWM supports operations management in all workforce-management-related activities by automating
the entire workforce management process, including data collection, scheduling,
reports and analysis, tracking schedules and payroll processing. In a typical
environment, OWM reduces the time spent by management by more than 70%. The
diagram below shows the impact of OWM on management productivity in a typical
hospital department. The reduction of monthly time spent on workforce management
related activities from 50 hours to 12 hours means that the manager can spend
38 additional hours per month on high-level management activities.
OWM improves the employee productivity through the following means:
- Reduce planning time
- Eliminate redundant data entry
- Reduce
payroll processing time
- Reduce tracking time for leaves, claims
and skills
- Timely labor reporting and analytics improves decision-making
process
- Better visibility and control across enterprise
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